Letter to PayPal and Venmo

Today, we joined 20+ other digital rights organizations in telling @Venmo and @PayPal to publish annual transparency reports and adopt due process around account closures.

We asked that PayPal and Venmo provide more transparency and accountability around its policies and practices for account freezes and closures, including publishing regular transparency reports, providing meaningful notice to users, and offering a timely and meaningful appeals process. These recommendations are in alignment with the Santa Clara Principles on Transparency and Accountability in Content Moderation, a set of principles developed by free expression advocates and scholars to help companies center human rights when moderating user-generated content and accounts.

Read the letter here:

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